Major Commercial Broadcaster, Europe

  • August 19, 2018
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‘No use, no charge’ tariff creates total freedom

Client Intro

Our client is a major global news agency with bureaux in the world’s major cities. They produce broadcast content for terrestrial TV channels as well as the world’s most visited online news and entertainment providers.

The Client’s Problem

With the global geopolitical situation such as it is, our client needed a very high-quality solution for producing many hundreds of hours of live-streamed content from external locations. They had been using GSM via satellite to live-stream outside broadcasts but experienced regular drop-outs and service interruptions, especially from more remote regions.

With a dramatically increased workload, the news broadcaster found that essentially ‘renting’ GSM satellite time was becoming prohibitively expensive and needed a solution that reduced expenditure and allowed for larger numbers of journalists to report from the field without reducing the quality of service.

The Ritesim Solution

After a lengthy tender process, consultation and internal briefing, the complex requirements were made clear but Ritesim provided a solution that encompassed everything they needed. Above all, the multi-network solution needed to be of the very highest quality without being steered to any one specific provider.

The tariff needed to be created so that no charges were incurred when the SIMs were not being used and they required a portal that provided real-time information and reporting on all active connections across their global portfolio. We provided all of the above in a single solution that allowed for global connectivity.


The client was so confident with the connectivity solution we provided them that they used it during a three-week outside broadcast in Iraq in the autumn of 2017 following the conflict to recapture the city of Mosul. The solution allowed the broadcaster to have total freedom in when, where and for how long live streams were broadcast and saved a considerable amount of money on renting satellite time.